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For
reservations, inquiries, or further information, please e-mail
us at:
info@fantasyflights.com
Or call: 406-755-4172
RESERVATIONS
& CANCELLATION POLICY
Please understand
that considerable time and expense is incurred in booking and
preparing for your flight. Regardless of reason, cancellations,
transfers to another date and other switches result in a costly
process of letters, toll calls, record adjustments, etc., plus
the loss of revenue if time does not permit a resale. For this
reason, we have instituted the following policy:
A valid credit card number or cash deposit of 100% of the fare
for all passengers booking is required in order to reserve your
flight. All passengers must call and reconfirm reservations
a minimum of 24 hrs. prior to the scheduled flight time. This
allows us to obtain a local phone number from you so that we
can keep you abreast of expected weather conditions and inform
you of the designated meeting spot for your specific flight.
If we do not hear from you, we reserve the right to sell your
space and your deposit will be lost. If you decide to cancel
or reschedule, we must receive notice at least 48 hours prior
to your flight. If we do not receive 48 hours notice, your credit
card will be charged the full fare for all passengers in your
party or your cash deposit will be forfeited. Gift certificates
will be considered used. Any passenger booked for a flight that
we cancel and who cannot be rescheduled will receive a full
refund.
All guests must sign a liability and assumption of risk waiver
form. Although every precaution is taken to provide for a safe
and enjoyable ride, balloon flights, by their very nature, involve
a certain amount of risk. Fantasy Flights, LLC and its personnel
shall assume no responsibility whatsoever for injuries, damages,
or losses to persons or property.
Fantasy Flights
P.O. Box 7696 Kalispell,
MT 59904
Phone: (406) 755-4172 Email: info@fantasyflights.com
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